Shipping Policy

At Shonook, we aim to deliver your order quickly, safely, and with care.

Processing Time

All orders are processed within 1–3 business days.

  • Orders are not processed on weekends or holidays
  • Processing times may be extended during peak periods

Shipping Options & Rates

We offer the following shipping methods:

Standard Shipping

  • Delivery Time: 7–15 business days
  • Cost: $7.80

Expedited Shipping

  • Delivery Time: 3–7 business days
  • Cost: $15.80

Free Shipping

We offer free standard shipping on all orders over $60.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.

Please allow 24–48 hours for tracking updates to appear.

Shipping Delays

Shipping times are estimates and may vary due to:

  • Carrier delays
  • Weather conditions
  • High order volume

We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping information is accurate at checkout.

Shonook is not responsible for orders shipped to incorrect or incomplete addresses.
If you need to make changes, contact us as soon as possible at service@shonook.com

Lost or Stolen Packages

Shonook is not responsible for lost or stolen packages marked as delivered.

If you experience an issue, please contact your local carrier for assistance.

Customs & Duties

International orders may be subject to customs duties or taxes, which are the responsibility of the customer.

Contact Us

If you have any questions about shipping, feel free to reach out:

📧 service@shonook.com
🕒 Support Hours: Mon–Fri, 9AM–5PM (EST)
⏱ Response Time: Within 24–48 hours